SamplePad

Support

Answers to common questions, and how to reach us.

Getting started

How do I add my own sounds?

Open a board, tap + and choose Import from Files. Pick one or more MP3, WAV or M4A files. Each file becomes a new pad. SamplePad keeps its own copy, so the pad still plays if you move or rename the original.

What is the Demo board?

On first launch, SamplePad adds a Demo board with ten free (CC0) sounds: ambient pads, swells, a riser, a reverse cymbal and a count-in. Use it to try things out, then delete it or keep it.

During the service

How do I stop everything at once?

Tap Stop All. It’s always on screen: at the bottom on iPhone and in the toolbar on iPad and Mac. With a keyboard, press Esc.

Why does a loop keep playing after I turn loop off?

That’s on purpose. Turning loop off lets the pad finish the pass it’s playing, so it doesn’t cut off mid-phrase. To stop it right away, tap the pad again or use Stop All.

Will sounds stop if I switch apps or lock the screen?

No. Background playback is on by default. You can turn it off in Settings > Background playback. Phone calls and other interruptions pause playback, as with any audio app.

There’s a delay or crackle when I play pads.

Close other audio apps, turn off Bluetooth headphones or speakers if you can (they add latency), and use WAV or M4A files instead of very long MP3s.

A pad shows a “missing file” badge.

Its audio file couldn’t be found, for example after restoring from a backup. Open the pad editor and choose Replace file to relink it.

Devices

Which devices are supported?

iPhone and iPad with iOS or iPadOS 18 or later, and Mac computers with Apple silicon (SamplePad runs there as an iPad app).

Is there an account or a subscription?

No account is needed and SamplePad is free. An optional SamplePad for Teams subscription with cloud storage and sharing is planned for later.

Privacy

SamplePad doesn’t collect personal data. Read the privacy policy.